Terms of Use

These Terms of Use govern your access to and usage of our official website, including all page browsing, product viewing, order placement, transaction participation and all other platform related behaviors. This document is formulated to standardize user usage specifications, protect platform operation safety, and clarify the rights and obligations between website users and our official platform. All users who visit, browse and shop on this website shall be deemed to have fully understood, recognized and accepted all the terms stipulated in this Terms of Use. We recommend all users carefully read these terms before using any website services.

1. Website Service Overview

Our official website is a professional online retail platform dedicated to providing high-quality boutique luxury fragrance products and standardized online shopping services. The platform provides users with product display, independent selection, online payment, cross-border logistics delivery and complete after-sales service system, covering all links from pre-sales consultation to after-sales guarantee.
We are committed to providing stable, safe, transparent and high-quality online shopping services for global users. We continuously optimize website page display, product update, service process and user interactive experience to ensure that every user can obtain a convenient, efficient and standardized shopping experience on the platform. All website functions and services are open to users who comply with platform usage specifications.

2. User Eligibility & Usage Rules

Users who access and use this website must be individuals with independent civil capacity and legal shopping qualifications. If users use the website services on behalf of enterprises or institutions, they shall guarantee that they have legitimate authorization qualifications. All users shall use the website and participate in platform transactions only for legitimate personal use and legal consumption purposes.
Users shall not use this website to carry out any illegal, improper or non compliant behaviors, including but not limited to maliciously brushing orders, false transactions, batch hoarding of goods, commercial resale, improper price speculation, interference with normal platform operation, and infringement of the legitimate rights and interests of the platform and other users.
During the use of the website, users shall abide by network usage specifications and public order and good customs, shall not release, spread or upload any illegal, vulgar, threatening, infringing and inappropriate content on the platform, and shall not use the website channel to carry out any behavior that harms network security and platform operation order.

3. Account & User Behavior Management

When users register accounts and use platform services, they shall fill in true, accurate and complete personal information and keep the account information updated in a timely manner. Users shall be solely responsible for the safety of their own accounts, login passwords and personal operation records under the accounts.
All operation behaviors generated under the user’s account, including browsing records, order placement, payment transactions and information modification, shall be deemed to be independently operated by the user. Users shall bear all legal responsibilities and behavioral consequences for all operation behaviors under their accounts.
We have the right to conduct real-time monitoring and daily inspection of platform user behaviors. Once abnormal operations, malicious transactions, illegal operations and other non compliant behaviors are found, we have the right to take disposal measures including but not limited to reminding users of standard usage, limiting part of platform permissions, suspending account usage and terminating user service qualifications according to the severity of the situation.

4. Intellectual Property Rights Protection

All text content, picture materials, product descriptions, page design, layout structure, copywriting content and visual design works displayed on this website belong to the platform’s exclusive intellectual property resources. All content on the website is protected by international intellectual property related specifications.
No user or external institution shall arbitrarily copy, reproduce, intercept, disseminate, modify, plagiarize, commercially use or secondary develop any content and resources of the website without our official written authorization. Any unauthorized commercial use and intellectual property infringement behavior is not allowed.
Users may not use the website’s exclusive resources and brand visual elements to create derivative works, carry out false promotion and confuse public cognition. We will firmly safeguard our legitimate intellectual property rights and reserve the right to pursue legal liabilities for all infringement behaviors.

5. Product & Information Disclaimer

We strictly control the quality of all products on the platform, and all commodities are screened and inspected in accordance with unified high-quality standards. The product pictures, text descriptions, aroma introductions and parameter information displayed on the website are all edited and released based on official product attributes, aiming to truly display product characteristics.
Due to the difference of display equipment, screen resolution, light environment and personal subjective perception, there may be slight visual differences between the page display effect and the physical product. Such subtle differences do not belong to platform information errors or product quality problems, and users shall recognize and accept the objective existence of such differences during shopping.
All shopping guidance content and scenario recommendation content on the website are only for user shopping reference, and do not constitute mandatory product effect commitment and service commitment. Users shall make independent judgment and reasonable choice according to their own needs and preferences.

6. Platform Service Restrictions & Suspension Rules

We will maintain the long-term stable operation of the website services, but in the process of platform operation, we may carry out regular system maintenance, function iteration, page upgrade and server optimization according to operation needs. During the service adjustment period, part of the website functions may be temporarily interrupted or delayed, which belongs to normal platform operation adjustment.
We do not promise that the website will always be in an uninterrupted, error free and fully stable operating state, and will not be liable for service interruption, function delay and page abnormality caused by objective factors such as network failures, system failures, third-party service abnormalities and force majeure factors.
For any service abnormality and order problem caused by user’s improper operation, network environment failure and user personal reasons, the platform will not bear corresponding compensation responsibilities. We will actively assist users in checking and solving problems within the scope of service capacity.

7. Third Party Platform Disclaimer

This website may involve links, references and service connections of third-party platforms in the process of operation. All third-party links and third-party service contents are only for user convenience and do not represent our recognition and guarantee of third-party platform services.
We are not responsible for the service quality, information authenticity, transaction safety and after-sales rules of all third-party platforms. Users need to independently judge and bear risks when accessing third-party links and using third-party services. We will not bear any joint liability for user losses caused by third-party services.

8. User Feedback & Communication Rules

Users can submit consultation, feedback, suggestions and complaints through the official contact page provided by the website. We welcome all reasonable user feedback and will continuously optimize website functions, product quality and service experience based on user opinions.
Users shall abide by the principle of rational communication when submitting feedback, and shall not carry out malicious complaints, abusive feedback, false accusation and other improper behaviors. We have the right to reject unreasonable malicious feedback and maintain a good interactive communication environment.

9. Terms Modification & Update Rules

We reserve the right to adjust, revise and optimize the content of these Terms of Use according to platform business iteration, service upgrade, industry standard update and operation rule adjustment. All revised terms will be uniformly released on the official website page, and the latest published version shall prevail.
After the terms are updated, the continued browsing, login and shopping behavior of users on the website will be deemed as automatic recognition and acceptance of the latest terms of use. It is the user’s responsibility to regularly check the latest platform usage specifications.

10. Official Contact Channel

If you have any questions, disputes, suggestions and interpretation needs about these Terms of Use and platform usage rules, please contact us through the official Contact Us page of the website. Our professional team will reply and provide professional processing solutions in a timely manner to ensure the legitimate rights and interests of users are fully protected.

 

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